Unified Management. At your fingertips.
Home Services Dashboard
View application statistics, transaction volumes, and other metrics via our secure online dashboard. These interactive reports and business intelligence tools enable clients to manage and track application usage and statistics on a real-time basis.
Reporting & Statistics - Enablx provides a suite of standard reports that will meet typical transaction and monitoring needs of most customers. Real-time and historical charts display transactional information and analytics for your Call Center, IVR, and web - based programs.
Call Routing - Whether you are experiencing an outage or need to activate a complex routing scenario, use our IVR tools to re-route calls to alternate destinations on-the-fly.
Prompts & Announcements - Our dashboard enables customers to record and upload new prompts to their hosted IVR applications in real-time! No need to wait for change orders or implementation time-frames.
Data Management - All data collected and stored on our systems can be utilized to generate custom reports and exports based on your unique requirements.
External Integration - Organizations running IVR or Call Center applications on Enablx infrastructure, but running their web applications in-house, can still push and view web-statistics via the Enablx dashboard. Contact us for real-time web-service integration details.
Custom Tools - Customized dashboard tools can be developed to support your unique needs. Contact us to discuss our quick turn-around and flexible technology options.
